Track Your Order

Track your Elegantia order using the tracking link sent in your dispatch email. If your tracking number doesn’t work, contact us at contact@elegantia.store.

Track your order

Tracking number Track

Didn’t receive a tracking email?

• Check your spam/junk folder and the “Promotions” tab.
• Search your inbox for “Elegantia”.
• Still no luck? Email contact@elegantia.store with your order number and we’ll resend the link.

Tracking statuses — what they mean

• Order confirmed / Processing: We’re preparing your items (typically 1–4 business days; custom items may take longer).
• Label created / Pre-shipment: Carrier has the label; tracking updates after first scan.
• In transit: Your parcel is moving through the network.
• Out for delivery: Scheduled for delivery today.
• Delivered: Delivered to the address or local collection point.

Typical delivery windows

• UK: 4–10 business days
• Europe: 1–2 weeks
• USA: 1–2 weeks
• Middle East / Central Asia: ~3 weeks
• Australia & New Zealand: 2–4 weeks
• South America: 2–5 weeks

More details: Shipping & Delivery