Contact Us

Contact Elegantia

We’re here to help.
At Elegantia, we value every customer and aim to provide a smooth and trustworthy shopping experience.
If you have any questions about your order, our products, or delivery, our team will be happy to assist you.

📩 Email

contact@elegantia.store
We respond within 24–48 business hours (Monday to Friday).

📍 Business Address

Elegantia Bags & Accessories
Rua Sophia de Mello Breyner, nº 16
Braga, Portugal
(For correspondence only — no physical store or customer visits.)

🕒 Opening Hours

Monday to Friday — 9:00 to 18:00 (GMT)
Closed on weekends and public holidays.

📬 Get in Touch

You can also reach us directly using the form below:

💬 Notes

  • For order updates, please include your order number in the message.
  • For returns or exchanges, please refer to our Refund Policy.

Contact form