OVERVIEW
This website is operated by Elegantia Bags & Accessories (Rua Sophia de Mello Breyner, 16, Palmeira, Braga, Portugal (4700-752)). Throughout the site, the terms “we”, “us” and “our” refer to Elegantia. We offer this website, including all information, tools and Services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version at any time on this page. We may update them by posting changes to our website. Your continued use of the website after changes constitutes acceptance.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm you are the age of majority in your jurisdiction, or have given consent for any minor dependents to use this site. You may not use our products for any unlawful purpose. A breach of any term may result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our written permission. Credit card information is always encrypted during transfer over networks.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS
Information on this site is provided for general information only. We may modify site contents at any time.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. We may modify or discontinue the Service at any time. We are not liable for any modification, price change, suspension or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online and in limited quantities. Returns and exchanges follow our Refund Policy. We have made every effort to display colours/images accurately but cannot guarantee your screen’s accuracy. We may limit sales by person/region/jurisdiction and quantities offered. Descriptions/pricing may change without notice. We do not warrant that product quality or Service will meet expectations.

SECTION 6 – BILLING & ACCOUNT INFORMATION
We may limit or cancel orders (e.g., per account, card, billing/shipping address). If we change/cancel an order, we may notify you via email and/or billing details provided. You agree to provide current, complete and accurate purchase/account information, and to promptly update details as needed. For more details, see our Refund Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use is at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to sites not affiliated with us. We are not responsible for third-party materials, websites, or transactions. Review their policies before engaging.

SECTION 9 – USER COMMENTS & SUBMISSIONS
If you send submissions (ideas, proposals, reviews, etc.), you agree we may edit, copy, publish and use them without obligation to maintain confidentiality, compensate, or respond. You are responsible for your comments and ensuring they do not violate third-party rights or laws.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We may correct errors/inaccuracies and change/update information (including pricing, shipping charges, transit times, availability) at any time without notice, except as required by law.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to violate laws; (c) to infringe intellectual property rights; (d) to harass/abuse others; (e) to submit false/misleading information; (f) to upload viruses/malicious code; (g) to collect others’ personal information; (h) to spam/phish/crawl/scrape; (i) for obscene/immoral purposes; or (j) to interfere with security features. We may terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee the Service will be uninterrupted, timely, secure or error-free. The Service and all products provided via the Service are (except as expressly stated) provided “as is” and “as available,” without warranties of any kind to the maximum extent permitted by law. To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service or products.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Elegantia and affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY
If any provision of these Terms is unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and the unenforceable portion deemed severed, without affecting remaining provisions.

SECTION 16 – TERMINATION
These Terms are effective unless terminated by you or us. We may terminate if we believe you have failed to comply with any term; you remain liable for amounts due up to termination.

SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement and supersede prior agreements/communications.

SECTION 18 – GOVERNING LAW & JURISDICTION
These Terms and any separate agreements whereby we provide you Services are governed by the laws of Portugal. Without limiting your consumer rights under applicable EU/Portuguese law, disputes may be brought before the courts of your place of residence or the competent courts in Portugal.

SECTION 19 – PRICING, CURRENCY, TAXES
Prices shown at checkout are in the currency indicated and may include VAT or applicable taxes where required. Any duties/taxes for international deliveries are as outlined on our site.

SECTION 20 – SHIPPING & FORCE MAJEURE
Delivery estimates are provided in good faith. We are not responsible for delays due to carrier, customs, or events beyond our reasonable control (force majeure), without prejudice to your statutory rights.

SECTION 21 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page. We may update them by posting changes to our site. Continued use after changes constitutes acceptance.

SECTION 22 – CONTACT INFORMATION
Questions about the Terms of Service:
contact@elegantia.store
Elegantia Bags & Accessories, Rua Sophia de Mello Breyner, 16, Palmeira, Braga, Portugal (4700-752)