Shipping & Delivery
Shipping & Delivery
We ship using tracked and reliable shipping services to keep you informed from dispatch to delivery. Below you’ll find our current processing times, delivery estimates and shipping policies.
Processing Times
Standard items are processed within up to 4 business days before dispatch.
Priority processing may be available for faster handling, with orders dispatched within 2 business days.
Custom or special items may require additional preparation time. Please refer to the specific product page for details.
Once your order has been dispatched, you will receive a tracking number by email so you can monitor the progress of your delivery.
Delivery Times
All orders are shipped with tracking included.
Estimated delivery times may vary depending on your location:
United Kingdom and Europe: 7–12 business days
International destinations: 1–4 weeks
Delivery times are estimates and may vary due to customs processing, seasonal demand or local postal services.
Shipping Costs
Free standard shipping may be available for selected regions.
For certain international destinations, a flat shipping rate of £9.99 may apply.
Shipping availability and final shipping costs will always be confirmed during checkout.
Shipping Availability
We currently ship to selected regions worldwide.
If your country is not available at checkout, it means shipping is currently unavailable for that destination.
Delivery Issues
Please ensure that your shipping address is correct at the time of purchase. Elegantia cannot be responsible for delivery problems caused by incorrect or incomplete addresses.
Once a package has been marked as delivered by the carrier, Elegantia cannot be held responsible for lost or stolen packages.
If your order has not arrived within 30 days, please contact our support team so we can assist you.
Contact
If you have any questions regarding shipping or delivery, please contact: